These general Terms and Conditions are agreed between CascaiSintra with headquarters at Rua Cesaltina Fialho Gouveia 378, 1st Floor, Alcabideche, Portugal and users (customers) who wish to book our apartment through the website https://cascaisintra.holiday.
The parties agree that purchases made through the website https://cascaisintra.holiday will be governed by these Terms and Conditions. At the time of entering your customer details you will be presented with two (2) selectors to accept the Terms and Conditions and our Privacy Policy. It is NOT possible to complete the registration and payment steps without accepting both.
The space includes the use of furniture, television, kitchen equipment, coffee machine (except capsules), diskwasher and washing machine as well as the following items: cups, hand paper, cleaning items, maintenance inseparable from the property and used by tenants.
Cleaning services and replacement of the equipment referred to above, when this is NOT the result of incorrect use, will be the responsibility of CascaiSintra.
CascaiSintra‘s facilities are covered by civil liability insurance.
In return for the use of the space, payment must be made at the agreed price settled, through the website https://cascaisintra.holiday, at the time of booking.
Failure to pay the price within the established deadlines will result in the immediate cancellation of the reservation.
At the time of booking you may add a Refundable Cancelation, ONLY when booking with more than 15 days (2 weeks) in advance. The price of this option is calculated as a percentage of the daily fee and the number of days of the reservation.
A request for a refund of the reservation must be requested via email at manager@cascaisintra.holiday at least 15 days (2 weeks) in advance of the start of the contracted reservation. It will NOT be possible to refund with a shorter notice.
The space must only be used to carry out the activity(ies) contracted and established in these Terms and Conditions, and cannot be used for any other purpose, without the prior written consent of CascaiSintra. Any immoral, illegal activity that could disrupt the regular functioning of the facilities/space, such as an incompatible number of visitors or disruptive activity of other users, is prohibited.
Current charges and expenses for the acquisition and installation of equipment intended for use, as well as those inherent to the supply of goods or services related to the facilities/space provided, such as water, electricity, data network, cleaning and other operating costs, as well as insurance for the contents of the facilities/space and others that, by law, are mandatory for the normal functioning of the space are the responsibility of CascaiSintra.
CascaiSintra rejects any obligation of surveillance and/or duty of care over the goods/products/equipment that are owned by the user and remain within the facilities, and the user cannot demand anything, for any reason whatsoever in the event of disappearance, loss, deterioration and/or damage thereto.
The user undertakes to use the space and the space’s equipment diligently and carefully and in compliance with all applicable legal requirements, being their sole responsibility for the activity carried out in the space, as well as compliance with the legal standards required for the performance of the activity.
The user may not, under any circumstances, transfer or assign all or part of the space to third parties, whether for payment or free of charge, for use, either of the facilities or of the equipment and furniture.
The user must immediately inform us of any situation that involves or may result in deterioration or malfunction of spaces and equipment.
Your data is processed in compliance with legislation on the protection of personal data. The customer has the right to access, rectify and cancel any personal data, this must be requested via email at manager@cascaisintra.holiday.
